CSCNetwork 2025 Annual Convention

Michael Herrera is the founder and CEO of MHA Consulting. Under his leadership, MHA has become a leading provider of Business Continuity and Disaster Recovery services to organizations of all sizes and types on a global level. MHA Consulting has assessed, developed, exercised, and administered Business Continuity Programs across a wide variety of industries, such as financial, healthcare, manufacturing, retail, distribution, education, insurance, and utilities. Michael is also the founder of BCMMETRICS, a leading cloud-based toolset designed to build, develop, implement, and maintain enterprise business continuity management programs.     

Prior to founding MHA in 1999, Michael was a Regional VP for Bank of America, where he was responsible for Business Continuity across the southwest region of the United States. Michael is a well-known and sought-after speaker on Business Continuity issues at local and national contingency planner meetings and conferences. 

Michael has a B.S. in Information Technology from Western International University. 

https://www.linkedin.com/in/miherrera/ 

Andrew Thornbury is the Chief Operating Officer with Miller’s Textile Services, a third generation independently-owned textile rental company headquartered in Wapakoneta, Ohio, who is committed to leveraging technology to serve the uniform, linen and facility service needs of most industries and deliver the best textile rental company experience within the Midwest.  Andrew joined the company in 2016 and leads all company operations across six service branch locations and a single plant that processes over 500,000 soil pounds weekly of hundreds of almost entirely RFID-tagged garment and linen items.

Preston is the President of Halifax Linen Service Inc., a North Carolina-based industrial laundry and textile rental company that has been a leader in delivering high-quality textile services to a diverse range of industries throughout the southeastern United States since 1946. With over 37 years of experience in the industry, Preston has spearheaded numerous initiatives to improve operational efficiency and customer satisfaction. As a pioneer in adopting cutting-edge technology, Preston began exploring RFID technology in 2005, initially with garments, and later expanding its use to all textile items, including medical, food and beverage, and hospitality linens. His expertise in the practical applications of RFID in textile rental operations will be a valuable contribution to this roundtable discussion.

Mike Vaders is the General Manager for Dempsey Uniform & Linen Supply, where he has been a key leader since joining the company in 1998. Over the past 26 years Mike has been a driving force behind the company’s operational advancements, most recently through the development and implementation of RFID technology into textiles. This initiative has enhanced the company's operational efficiency, enabling better tracking and management of its extensive inventory. Mike ensures that Dempsey remains at the forefront of the industry by combining cutting-edge technology with a commitment to outstanding customer service.

Ammar Khan has been the CEO of Calderon Textiles since 2021, leading the company’s growth and expansion across the U.S. He joined in 2011, developing a Supplier Development Framework to improve lead times and quality. With a background in Oil & Gas, he later led multiple sales teams before serving as VP of Sales from 2017 to 2021, focusing on strategy and process improvement. Known for fostering long-term partnerships, Ammar has played a key role in expanding Calderon’s distribution network and securing multiple Supplier of the Year recognitions.

Eric Smith is the Director of Sales & Marketing at Alliant Systems, where he helps textile rental operators leverage technology, training, and best practices to streamline operations—from the front office to delivery. With a passion for route efficiency and stockroom optimization, Eric works to make textile rental management smarter and more profitable.

When he’s not talking tech and textiles, Eric enjoys spending time with his wife, two daughters, and their lively terrier, Goldie. He’s also a book lover, always up for a great recommendation! 

Mark Kowalski has over 30 years in Corporate Finance, Strategy and M&A with the last 19 years spent in the industrial laundry industry. From 2006 to 2018, Mark worked at AmeriPride Services as the VP of Finance and Corporate Development. While at AmeriPride, he helped the company develop and implement strategic plans to drive significant increases in its growth and profitability. He also led over 50 M&A transactions to enhance and expand AmeriPride’s service footprint. In 2018, he led the sale of AmeriPride to Aramark for $1B which is the second largest transaction in industry history. Mark launched a consulting company, Envise Partners, in 2018. Over the past seven years, his company has helped several independent laundry owners develop plans to increase the value of their businesses.

Justin Hauke is a senior member of Baird's Facility and Industrial Services team. Prior to joining Baird in 2008, Justin was an economic analyst at the Federal Reserve Bank of St. Louis and a policy analyst at the Show-Me Institute, a Missouri public policy research think tank. Justin received an M.S. in Finance from Washington University in St. Louis and a B.A. in Economics and Mathematics from the University of Texas at Austin.

Matthew Bertram is the IT Decentralization Practice lead at Future Point of View, specializing in business intelligence, artificial intelligence, strategic planning, and business process automation. 

He has spent his career at the forefront of data intelligence and automation. At FPOV, he leads clients in diverse industries such as energy, education, and finance through citizen data science and citizen automation programs. In these programs, Matthew teaches non-technical team members how to amplify their impact through skillful use of data and automation, using cutting-edge techniques to propel their organizations forward. 

Matthew spent over a decade at Kimray, an international manufacturer in the oil and gas industry. In his final three years at Kimray, he was the firm’s Emerging Technology Director. In this role, Matthew oversaw proof-of-concept projects for augmented reality, virtual reality, artificial intelligence, and robotic process automation. He supervised and led a team through business intelligence initiatives and data rules engine development. 

Matthew graduated from Thomas Edison University in New Jersey with a Bachelor of Science in Business Administration, Computer Information Services. He is also a graduate of the Stanford University Design Thinking Bootcamp as well as a Microsoft Certified Solution Developer, Microsoft Certified Application Developer, and Certified Scrum Master.

Mike Massimino is a former NASA Astronaut, a New York Times bestselling author, a Columbia University professor, an advisor at The Intrepid Sea, Air and Space Museum, and a television personality.
A spacewalker on the final two Hubble Space Telescope servicing missions, Mike and his crews traveled faster (Mach 26) and higher (350 miles) than any other astronauts in the 21st century while increasing the discovery capabilities of arguably the greatest scientific instrument ever built by a factor of 100. During the final Hubble servicing mission, Mike was faced with both success and life-threatening challenges as he performed the most intricate repair ever attempted in space. Mike set a team record for cumulative spacewalking time on a single space shuttle mission, was the last person to work inside of the Hubble Space Telescope, and was the first person to tweet from space. He persisted through three rejections over seven years on his way to becoming an astronaut, including overcoming a medical disqualification by training his eyes and brain to see better.
Mike has made numerous television appearances, including a recurring role as himself on the CBS comedy The Big Bang Theory. He was the host for the Science Channel series The Planets and Beyond, a commentator on Discovery Channel’s Space Launch Live, and was featured in National Geographic Television’s One Strange Rock and in the Netflix series Worn Stories. Mike is a frequent guest on morning shows and late-night television including The Today Show, Good Morning America, and The Late Show with David Letterman, and a guest expert on network and cable news including NBC, ABC, CBS, CNN, Fox News Channel, MSNBC, and CNBC.
Mike’s first book, Spaceman: An Astronaut’s Unlikely Journey to Unlock the Secrets of the Universe, has received rave reviews and is a New York Times best-seller. His second book, Spaceman: The True Story of a Young Boy’s Journey to Becoming an Astronaut (for young readers), is a National Science Teachers Association 2021 Best STEM Book Winner. Mike uses humor and his unique storytelling ability to inspire audiences to identify the passion in their work, to use teamwork and innovation to solve problems, to provide leadership in the face of adversity and crisis, and to never give up when pursuing a goal.

A Certified Professional Behavioral Analyst (CPBA) with over 30 years of experience in entrepreneurship and sales, Brian boasts a proven success record, both on and off the stage.

He founded USAhire.com, later acquired by Red Ventures, and WeSkill, an e-learning company purchased by Sales Performance International. As co-founder of The Constance Group, Brian excels in transforming sales and leadership cultures. Recognized as a Top 40 Executive Under 40 by The Business Journals, he has been featured on Fox News, consulted for Fortune 500 companies and contributed to various publications. Brian's engaging, humorous speaking style provides actionable insights that link employee behavior to business outcomes, leaving audiences inspired, empowered and ready to take action.

Caleb joined Performance Matters in November of 2021 as a Senior Consultant. After an unexpected move across the US to support family, he sought out Performance Matters and brings almost 15 years of industry-specific B2B sales management experience in the textile rental service industry. The bulk of his experience was working for a premier independent in the Midwest. Caleb was responsible for helping grow a family-owned business from 17 routes to over 50 routes. Under his leadership the company grew organically by over 300%. He was also responsible for and involved in budgeting, pricing, cost control, threee major acquisitions, and multiple depot openings.

Caleb joins Performance Matters to support and run our Sales Optimization solution for industry clients and sales teams. He is eager to deliver a wealth of knowledge and experience to other independent businesses who are looking to enhance their own sales department.

When not working, Caleb and his wife enjoy time with family on their ranch with their German Shepherd dogs, hiking, tending to their fresh farm vegetables, going to the beach, or playing basketball. He and his wife, Dominique, currently reside in Santa Maria, CA. They have two grown children - Bear, a recent college grad, and Bryce, a senior in high school.

Rebecca is the founder and president of RED66 Marketing. The RED comes from her bold hair, and the 66 was her jersey number when she was the first girl to play football at eight years old. Before starting her firm, Rebbecca worked for leading branding and marketing agencies which exposed her to work with national brands, new brand and product launches, and emerging technologies in web application development and search engine marketing.

Since the start of RED66 in late 2016 with Rebecca and one contractor, the agency has grown to a team of 17 marketing professionals serving clients across the US and Canada. Their work focuses on helping clients understand their prospects and customers to create content strategies that connect with audiences where they are in their buyer's journey. All of which is delivered through comprehensive marketing and communications. 

Rebecca is self-proclaimed #MarketingNerd. She brings more than 20 years of experience in marketing, working with various clients and industries, primarily in the B2B space. She always enjoys talking about ways business challenges can be met and overcome with marketing, communications, and even using marketing content to shorten sales cycles.

Rebecca is involved in local organizations as a 3.5-time President for the American Marketing Association West Michigan Chapter and on the Steering Committee for Davenport University's Marketing Department. She most recently completed seven years as a Board Member for GROW, an entrepreneurial organization primarily for women, which is based in Grand Rapids, Michigan. Rebecca received the 2021 Distinguished Alumni Award from Davenport University, Donald W. Maine School of Business.

When not working, you can find her at a kickboxing class, spending time with her family, and filling up on industry thought leader blogs, books, and podcasts.

A Certified Professional Behavioral Analyst (CPBA) with over 30 years of experience in entrepreneurship and sales, Brian boasts a proven success record, both on and off the stage.

He founded USAhire.com, later acquired by Red Ventures, and WeSkill, an e-learning company purchased by Sales Performance International. As co-founder of The Constance Group, Brian excels in transforming sales and leadership cultures. Recognized as a Top 40 Executive Under 40 by The Business Journals, he has been featured on Fox News, consulted for Fortune 500 companies and contributed to various publications. Brian's engaging, humorous speaking style provides actionable insights that link employee behavior to business outcomes, leaving audiences inspired, empowered and ready to take action.

Marci LaRouech, an accomplished CEO with a passion for empowering businesses, leads Seay Management Consulttants. Marci's extensive experience as an executive HR leader has fueled success across diverse organizations. Prior to acquiring Seay Management Consultants, Marci led Makai HR, an award-winning HR organization in Honolulu, Hawaii. Marci is a graduate of North Park University, is an active member of YPO, and resides in Orlando, Florida.